FAQ – Dental

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FAQ – Dental2021-06-25T14:09:09+00:00
What is the current recycling process for the LibertyBOSS?2021-06-24T17:11:24+00:00

Please fill out the warranty card on your new LibertyBOSS and then email it back to info@marsbiomed.com or fax it to 905-723-9610. We will then send you a pre-paid FedEx label and a certificate of compliance. Print out the FedEx label, affix it to the box that contains the old LibertyBOSS and then simply call FedEx to come to pick up the old LibertyBOSS.

Is there any maintenance required for the LibertyBOSS?2021-06-24T17:11:24+00:00

The LibertyBOSS is maintenance free. We do ask you to periodically check the hose connections to ensure they are tightly sealed.

How do you determine the service life of the LibertyBOSS?2021-06-24T17:11:23+00:00

If you have 1-3 operatories, the LibertyBOSS will last up to 3 years. With 4-9 operatories, a 2 year life span is expected and with 10-16 operatories, up to 1 year.

Who can install a LibertyBOSS?2021-06-24T17:11:23+00:00

Anyone with mechanical aptitude can install the LibertyBOSS simply by following the instructions that are enclosed upon delivery. You can also simply contact your current technician. If you have any questions or require support, please call our office at 1-866-594-3648.

How do I know when it is time to exchange our LibertyBOSS?2021-06-24T17:11:23+00:00

Please see the installation date on the unit and then refer to the attached service life sticker. If you have any questions about this, please contact the office at 1-866-594-3648 for further details.

I do not use amalgam in my practice, do I still need a separator?2021-06-24T17:11:23+00:00

Yes, in most jurisdictions the use of an amalgam separator is mandated.

What happens if the LibertyBOSS is opened?2021-06-24T17:11:23+00:00

Under no circumstances should the unit be opened by untrained/unauthorized personnel. You may risk exposure to bio-hazardous material. Opening the LibertyBOSS will also void all warranties.

Can I use bleach to clean my evacuation lines?2021-06-24T17:11:23+00:00

No, do not use bleach. Please only use approved evacuation line cleaners. Call the MARS office at 1-866-594-3648 or email info@marsbiomed.com for a list of approved and effective cleaners.

How often should we clean the evacuation lines?2021-06-24T17:11:22+00:00

We recommend daily cleaning with PowerLINZ line cleaner. Please follow the manufacturer’s instructions that is clearly listed on the bottle.

How long will my installation take?2021-06-24T17:10:10+00:00

Servicing an existing LibertyBOSS system should only take 10-15 minutes. Replacing another type of separator with a LibertyBOSS can take up to 1 hour depending on the individual circumstances.

It is with deep sadness and heavy hearts that we must announce the passing of one of MARS’ most respected and admired colleagues, Andrew Picana. Andrew passed away unexpectedly on Saturday, September 18, 2021. We will miss him not only as a valued member of our Team but as our good friend.

‘Farewell kind soul’

Michael Darcy

President

MARS Bio-Med Processes Inc.

www.marsbiomed.com

 1-866-594-3648

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